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Our Home Care Services

Respite Care Ramsgate

Our Seniors Helping Seniors home care starts with a clear understanding of who our client is and what we can do to make life a little easier and brighter.Whatever services you need and whenever you need them – for yourself or a loved one – we think you’ll discover that having assistance from a warm, caring, and dedicated carer can make all the difference in the world. Bringing Love into the lives of Seniors with Dignity and Respect is our mission and we are here to serve.

Our care is flexible care.  We support your life. We don’t expect you and your family to fit into our schedules. Arrangements are firm and always honoured our-side. We are responsive and well-lead and our customers rave about the carers and the management.  

Our loving, caring, compassionate carers are here to help in the home and in the community, to provide companionship and personal care services when needed.

We are here for you whether it’s with personal care services, mowing the lawn, cooking and cleaning, going shopping, or even just changing the light bulb. Regardless of whether it’s for a couple of hours a day, or overnight, we’re here to help.

The Seniors Helping Seniors Team of Carers

The delivery of our elderly care services is provided by carers who come from many walks of life. Many come from helping professions such as nursing, caring and teaching.  Many are transitioning from their full-time jobs. Our carers have choice in their work, so when they visit you it’s because they want to be with you.

We have sports fanatics, cooks, musicians, artists, people who love to drive, people who love to walk, people who love garden and people who love a chat.  Everyone has a positive outlook and regardless of their previous career path, all our carers come with a big heart and a desire to serve others with the experience they have gained.  Most of all they know that helping another person is the way to add meaning and fulfilment to their own lives. The specialist carers delivering personal care are well qualified and properly trained. 

Our Careful Vetting and Selection Process

Through careful interviewing, DBS and background checks, we ensure that every carer meets the Seniors Helping Seniors standards. All our carers have passed our unique six-phase selection process. Furthermore, we work diligently to match those who need help with a carer they will be comfortable with.

Whatever your needs, having a loving, caring, and dedicated person by your side can make all the difference in the world.  When you need personal care, you will be supported by qualified and experienced carers with Seniors Helping Seniors qualities.  Having a company manage service provision gives you peace of mind and the back-up required. We are responsive, transparent, and we answer to you.

We invite you to learn more about our service offerings through the descriptions on this page. If you don’t see what you require listed here, please ask us.

At Home



Our carers enjoy friendly conversation and companionship when providing care for a fellow senior.  Regular interactions with a kind, friendly carer who has a genuine interest in the same things, can help lift the spirits and help maintain mental and emotional engagement. Loneliness is a well known health risk and the companionship that comes with tasks done well is highly effective.  Help from Seniors Helping Seniors has proven benefits on mental and physical health and well-being. Peer to peer support helps people keep up what’s good for them.


Light Housekeeping

Light Housekeeping

We help you keep your home just as you like it. Our carers have the same standards as you and will do things as you like them done.  Our carers can assist with light housekeeping services that include cleaning kitchens, dusting, vacuuming, sweeping, mopping, cleaning bathrooms, taking out the rubbish and recycling, cleaning interior windows that can be reached without a ladder, organising wardrobes, and general tidying around the home.


Cooking and Shopping Services

Cooking and Shopping

If you’re only in need of a little help, you and your carer can prepare meals as a team, or go to the shops together. If you’re in need of more assistance, or you are shielding, your carer can go to the shops for you and prepare meals to your specification.

Our carers are used to cooking the meals you love. And we are recognised for our success in providing nourishing and specially prepared meals for all appetites and for our focus on adequate fluids.   We can stay with you to help make mealtimes enjoyable again.


Assistance with Activities of Daily Living and Personal care

Our carers assist with activities of daily living (ADLs)

Help with eating and drinking, bathing and showering, toileting, dressing, and mobility assistance is provided in the form of prompting and reminding.

Our Companionship carers may not have been specifically trained to dress or bathe or toilet or mobilise or to “feed” our clients or they may have been trained but they may not hold the up-to-date qualification, but they do have relevant experience and they can prompt and support. Examples would be prompting a change of clothes and laying clothes out for people. Reminding people to toilet. Reminding people to take medication. Encouraging regular meals and hydration.

Encouraging fresh air and exercise and helping people to stick to treatment plans. Our companionship services are out of scope for the regulators. CQC regulation is not required or possible to get for companionship services. Outstanding customer reviews are available in abundance however!

Our carers take pride in delivering care in a manner that they themselves would desire from a care provider.

We provide a person who will support you to live the way you want to live and we will match you with a person who loves the things you love.

We ensure the carer has experience in the challenges you face so you are guaranteed quality care, compassion and some great fun.

When  ‘personal care’ is required, our 360 division will assess your needs, approve a care plan with you and our trained and qualified carers will support you.

Seniors Helping 360 care is regulated by the CQC. Our Personal Care Services have been rated as Good in all five categories of the inspection in May 2023.

Clients are free to move between divisions of the company to be supported by carers with the correct qualifications and skills and clients appreciate the continuity and high standards throughout.

Pet Care

Personal Care

Personal care is delivered by our 360 SHS division. Personal care services are regulated by the Care Quality Commission (CQC) Seniors Helping Seniors brings the same lightness of touch and high-quality to the delivery of outstanding personal care. Our carers are well qualified and experienced. 360 SHS carers are loving, caring, giving and compassionate people who are matched and then introduced to you before service starts. You will be supported to maintain your physical and mental good health in whichever ways suit you best.  You can receive sensitive and respectful help with washing, dressing, mobilisation, medication, bathing, toileting – and any intimate care duties . We are regularly inspected by the Care Quality Commission and we take great pride in our ratings. Our 360 SHS clients can also receive personalised companionship care. Carers are never rushed and always focussed on your day.

Pet Care

Pet Care

When our clients have animals they are vital for mental, emotional, and physical health. Nevertheless, caring for a pet can become really challenging. Our carers can help ensure that pets are getting the attention they need to stay healthy and happy by feeding and grooming pets, and taking dogs on walks with the client or alone.

Light Handyman Services and Small Repairs

Light Handyman Services and Small Repairs

Our home care services can include the tackling of simple handyman projects and minor repairs. If a task is beyond what our carer can handle, they may be able to give some insight on what’s involved and the type of service person to contact. We have good local knowledge and we can help you organise reliable specialist help.

Yard Work


While fresh air and sunlight can do wonders, too much gardening work can become taxing. Our carers can assist with mowing, weeding, planting flowers, planting vegetables, pruning and other outdoor projects. Seniors can participate to whatever degree they are interested and able. Our carers will be as passionate about your garden as you are and will help encourage your interests and finish projects.

Medication Reminder

Medication Reminders

Adhering to any medication regimen prescribed by doctors is extremely important for seniors. While our Companion carers do not administer medication, they can provide reminders and help keep records.  Our Personal Carers are qualified to administer medication and our Registered Manager will oversee the Care Plan and all medication.

Everyone is different and everyone has their own expectations and aspirations. Our carer will get to know you well. We will notice changes in behaviours and symptoms.  We can advocate for you to support medical decisions and outcomes.

Mailing Letters and Bills

Form Filling, Mailing Letters and Bills

Staying on top of correspondence becomes more challenging, especially as most processes are digital now.  Our carers can help remind you about significant dates, get cards, gifts and letters  to the right place at the right time. We can help with online correspondence and payments as instructed.

help with technology

Help with Technology

We will come to your home to help you to get the most from technology,

We have an experienced technology coach. People think of him as a golf pro!
You get an hour’s private one -to -one tuition and follow up when needed.

Clients appreciate the security that comes with getting the most from technology safely, scam free, and confidently, while learning new things at their own pace.

Out and About

Escort to Appointments and Events

Escort to Appointments and Events

Getting out to visit friends, attend events and arriving at appointments stress free is great for  mental, emotional, and physical health.

If confidence dwindles, recommendations and processes change, you may feel unable to make trips on your own.  Our carers can accompany you to things like medical appointments, hairdressers, social functions, family gatherings, clubs and exercise.

Using public transport or car, this can be so much nicer than a taxi booking and you will get to your appointments on time, feeling less stressed than you may otherwise be.

Ideal for discharge from hospital.

You will know the person taking you and picking you up and they can support you during your appointment if you wish and at home afterwards.  We are punctual, thoughtful, knowledgeable and on your wavelength.

Running Errands

Running Errands

In addition to food shopping, our carers can run a variety of errands including getting prescriptions and other necessities at the pharmacy, picking up dry cleaning, post office trips etc. We are brilliant at tracking down that special something!

Outings and Trips

Outings and Trips

If you are wanting to get out and about for any reason, our carers can help.

You’re always welcome to ride along  if you’d enjoy a trip around town.

We can accompany you to the park or the seaside,  catch a movie, enjoy a concert, visit a museam or gallery or even just go on a nice, casual drive for a change of scenery.

Getting out and participating in community life is vital.  We help you get to the places you love and to do the things you love to do.

Our carers have local experience, they love the things you love and they know the places you’ll love to go.  Carers attend classes and exercise with you.  

Short and longer outings are available. We are punctual and reliable so family caregivers can plan respite. 

During lockdown, shielding and periods of convalescence our carers are updated on what is safe and advisable and make suggestions as appropriate.

Learning and Hobbies

Learning and Hobbies

Providing a carer who has similar interests to you is where the magic happens. We will inspire and help you with the activities you love. We have local knowledge and can help you participate in different activities to suit cognitive and physical changes. If worries about planning and organisation stops you signing up for things, we are there to encourage and facilitate. How often do you hear people recommend ‘train with a friend’?

During the lockdowns activities had to be accessed online and our carers helped out. We help clients complete what they set out to do and find new interests without being prescriptive or overbearing.

For Family Caregivers

Dementia and Alzheimer's Care

Dementia and Alzheimer's Care

Caring for a loved one with memory loss, dementia or Alzheimer’s disease can be very challenging and can result in burnout of even the most devoted family member over time. Our carers have experience in the different stages of these conditions, manage difficult behaviours, and keep family members and specialists updated.

We will match you with someone who has first-hand experience. Support will be provided with knowledge and experience of local amenities as well as compassion, kindness, confidence and understanding.

When the care is provided by someone who genuinely knows and enjoys the same things in life, be prepared for some outstanding outcomes.

Long Distance Check In

Long-Distance Check-Ins

hFor friends and family members who live a long distance from their loved ones,   it’s important to be able to discuss your loved one’s care. You need to know they getting the level of assistance they need. Are they making a meaningful connection with their carer? What are they getting up to? Our family and friends portal provides a window on what is going on and talking with us, as well as your loved one direct, will hopefully shed the insight you seek and help you gain peace of mind.  We are always happy to keep you updated on your loved one’s health, cognitive condition, overall wellness and share what’s happening in general.

Carers can facilitate facetime calls and online sessions with friends and family during their visits.

Long Distance Check In

Respite Care

Caring for a senior family member is very rewarding, but it can also be mentally and emotionally draining. Taking time away to “recharge” periodically is one of the best things family members can do for themselves and quality care. 

Our carers can provide intermittent or ongoing respite care. Examples include support for a morning, an afternoon, an evening, for overnight stays, just an hour or two or 24/7 care when families go on holiday.  We’ll arrive when we agree to arrive and the same person will come to for your peace of mind.

Respite care is also be provided for live-in carer.  The same person relieving live-in carers for their break

Respite care in a residential setting can provide one to one time and trips out at the discretion of the institution.

Seniors Helping Seniors help with transitions. We help clients settle into new routines, new surroundings, we help integrate new regimes sensitively and effectively providing continuity for the client and feedback to medics and family.

Long Distance Check In

Overnight Stays and 24-Hour Care

Our in-home senior care services are available every day of the week, and every hour in the day, overnight, and 24-hours. 

Consistency Services

Terms of business

You are billed in arrears for hours of service and any expenses incurred at the end of the month. We prefer direct debit payments to eliminate unnecessary admin costs but we can accept cheques and credit card payments.

Invoices include shopping bills, which are receipted, so there is no need to deal with cash or transferring cards. We work with carer allowances and clients who are topping up allowances and insurances. 

You have the peace of mind that our carers are paid well for the services they provide. Seniors Helping Seniors are proud champions of the Living Wage Foundation.

Our carers are fully supported with learning, development and well being. They are never rushed  and have they have the  flexibility to enjoy their own lives and families.  When they visit you they have chosen to be with you, they are well and happy and fully supported.

The same person or same few people visit to enable the best possible outcomes, limit risks of infection and increase understanding.

References from customers, GP’s  and prescribers describe our outstanding standards in this regard.

We are available to help day or night.

Seniors Helping Seniors is approved by The Good Business Charter.

Seniors Helping Seniors home care will provide a carer who understands the ageing process, has local knowledge and is suited to provide the care you require.

We manage the services we provide you expertly and professionally for your peace of mind and your satisfaction.  Our personal care services have been rated as Good in all five categories by the Care Quality Commission.

The terms of business are flexible in your favour to allow you to react and respond to what is most important to you.

Seniors Helping Seniors private home care for the elderly allows you to budget efficiently whilst retaining the flexibility and the security you require.


Get in Touch with our Team

Respite Care Ramsgate

After 25 years in elderly care, we know how you would like to be treated!

Respite Care Ramsgate
Respite Care Ramsgate
Respite Care Ramsgate
Running Errands
CQC inspected and rated good RGB